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Privacy Policy

The Privacy policy below describes how Promatech (the company) collects and uses information about its customers and website visitors (You or the Users).

 

What information does Promatech collect from its Users?

 We collect different types of personally identifiable information in order to be able to provide its services to You. Such information may include but is not limited to name, mailing address, telephone numbers, email addresses, credit card information and other. Users provide all such information voluntarily through various order forms, email messages sent to Promatech, LiveChat, telephone, etc.

 

Promatech also collects different types of non-personally identifiable information that may include referral URL's, Users' use of website, Users' IP addresses, User's browser information, etc. Some of this information is collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer's hard drive and help us identify you as the User. You have the choice to modify your browser and thus to reject the Company's cookies.

 

How does Promatech use the information it collects?

 Promatech uses all collected information primarily for provisioning the services you have ordered and providing you with ongoing User support. We may also use your information for sending periodic emails announcing important service changes, new features, technical issues updates and news, promotional activities, etc. You can decide NOT to receive such emails by replying to any of them with "Unsubscribe" in the subject. User information is also used for improving the company business processes to make your overall user experience more rewarding. Your information can also be used for resolving ownership and other disputes and enforcing agreements between you and the company.

 

Does Promatech disclose Users' information to third parties?

 All personal information collected by the company is treated as strictly confidential. We may disclose User's personal information if required by law. We may disclose part of Users' personal information to our business partners, independent contractors or other third parties when this is required in order to provide the services you have ordered. For example: your Credit card information may be provided for payment confirmation and verification to the partnering entity involved in processing your payment; . The use of any data provided by Promatech to these partnering service providers is governed by their own Privacy Policies and is beyond Promatech control.

 

What does Promatech do to prevent loss, misuse or alteration of Users information?

 We guarantee that we strictly apply all industry standard security measures to protect your personal information. Such measures include without limitation: data encryption, limited access to the sensitive data, password protected access to Users' personal information, encrypted transfer of sensitive data submitted by the User through Promatech order forms, login forms etc. There may be security and privacy limitations, which are beyond the company control. By choosing to provide personal information to Promatech you understand and agree that the security, integrity, and privacy of your information cannot be 100% guaranteed.

 

Promatech reserves the right to change this Privacy Policy at any time. Such changes will become effective and binding after their posting on the company website. You agree to regularly review this Privacy Policy for revisions and updates. By continuing to use Promatech services and website after any posted revision, you agree to those changes.

 

To report an incident of abuse, please contact us at info@promatech.com.sg

 

Last date of update: 15 July 2019

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